LEGAL & PRIVACY
Hickman Home Supply LLC (“we,” “us,” or “our”) respects and values the privacy of our customers. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase furniture and home storage products, or communicate with us. By using our website, you acknowledge that you have read and understood this Privacy Policy.
I. Information We Collect
When you browse our website, create an account, place an order, or contact customer service, we may collect the following information: your name, billing address, shipping address, email address, phone number, order details, payment status, and records of your communications with our customer service team. Additionally, we may use cookies and similar technologies to collect information about your device, browser type, the pages you visit, the time of your visit, and how you use our website, all of which help us improve website performance and your shopping experience.
II. Use of Personal Information
The information we collect is primarily used to process and deliver orders, confirm payments, provide order updates, handle returns and exchanges, respond to customer inquiries, maintain the proper functioning of our website, prevent fraud and unauthorized transactions, and improve our products and services. With your consent or as permitted by law, we may also send you promotional information; you may opt out of receiving such communications at any time.
III. Protection of Payment Information
We may use third-party payment service providers to process order payments. Your payment information is handled in accordance with the privacy policies and security measures of these respective service providers. We do not use your full payment account information for any purpose other than completing transactions, preventing fraud, or complying with legal requirements.
IV. Information Sharing and Third-Party Services
To operate our website and fulfill orders, we may share necessary information with logistics and shipping companies, payment processors, website hosting providers, customer service tool providers, and other business partners. We require these service providers to handle such information in compliance with applicable laws and their contractual obligations. We do not sell your personal information for use by third parties, except when we have your consent, are required to do so by law, or when it is necessary to protect our legal rights and interests.
V. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to remember your preferences, save the contents of your shopping cart, analyze website traffic, and enhance website functionality. You may manage or disable certain cookies through your browser settings; however, doing so may cause some website features to function improperly. For non-essential tracking technologies that require consent under applicable law, we will handle them in accordance with such requirements.
VI. Information Storage and Security
We retain personal information for as long as is reasonably necessary to fulfill the purposes described in this policy, with the specific duration determined by applicable legal, tax, accounting, and transaction record-keeping requirements. We implement reasonable technical and administrative measures to protect personal information against unauthorized access, disclosure, alteration, or loss. Please note, however, that no method of transmission over the internet or electronic storage is entirely secure.
VII. Your Privacy Rights
Depending on the laws applicable in your jurisdiction, you may have the right to request access to, correction of, or deletion of your personal information; to request restrictions on the processing of certain information; to withdraw previously granted consent; or to opt out of certain targeted advertising, as well as the sale or sharing of your personal information. You may submit such requests using the contact information provided in this policy. We will verify and process your requests within the timeframes stipulated by applicable law.
VIII. Children’s Privacy
Our website is primarily intended for adult consumers. We do not knowingly collect personal information from children under the age defined by applicable law. If we discover that such information has been collected without appropriate authorization, we will take reasonable steps to address or delete it.
IX. Links to Third-Party Websites
Our website may contain links to third-party websites or services. These third parties have their own privacy policies and data processing rules, and we have no control over their privacy practices. We recommend that you review the privacy policy of any such website before visiting it.
X. Updates to the Privacy Policy
We may update this privacy policy to reflect changes in our business operations, website functionality, or applicable laws. Updates will be posted on this page, along with the date of the latest revision. We encourage you to check this page periodically to stay informed about how we protect your personal information.
- Scope of Service: Privacy-related inquiries, as well as requests for access to, correction of, or deletion of personal information for customers located in the United States.
We value your trust and remain committed to protecting your personal information and your privacy while you shop with us.